Privacy Policy for boxCloud by Alkkmia Inc.

Alkkmia Inc. ("we," "our," "us") respects your privacy and is committed to protecting the personal data you share with us through our Platform as a Service ("PaaS"), boxCloud (the "Platform"). This Privacy Policy explains how we collect, use, disclose, and protect your information.

1. Information We Collect

We collect various types of information in order to provide our services and improve your experience on the Platform. The types of information we collect include:

a. Personal Information

• Account Data: When you create an account, we collect information such as your name, email address, company name, and billing information.
• Contact Information: When you communicate with us via email or customer support, we may collect your contact details.

b. Technical Data

• Usage Data: We collect information about how you interact with the Platform, such as your IP address, browser type, operating system, and access times.
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to collect data that helps us improve your user experience, analyze platform performance, and understand usage trends.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide Our Services: We use your account and technical information to facilitate your use of the Platform, including deployment, hosting, and scaling of applications.
• Customer Support: Your contact information helps us provide you with support and respond to your inquiries.
• Payment Processing: We use billing information to process subscription payments.
• Platform Improvement: Technical and usage data help us optimize our services and maintain a secure and effective Platform.
• Legal Obligations: We may use your information to comply with legal requirements, such as applicable laws or court orders.

3. Sharing Your Information

We do not sell personal data. We may share your information in the following circumstances:

• Service Providers: We may share data with trusted third-party vendors who help us with services like payment processing, cloud hosting, and customer support. These providers are contractually obligated to protect your information.
• Legal Requirements: We may disclose information to comply with applicable laws, regulations, or legal processes, or to protect the rights, property, or safety of our users and the public.

4. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes described in this policy. Account data is retained as long as your account is active or as needed for legitimate business purposes, such as legal compliance or dispute resolution.

5. Your Data Rights

Depending on your location, you may have certain rights regarding your personal data, including:

• Access: You can request a copy of the personal data we hold about you.
• Correction: You can ask us to correct inaccurate or incomplete data.
• Deletion: You can request that we delete your personal data in certain situations.
• Restriction: You can ask us to restrict the processing of your data.
• Portability: You can request a copy of your data in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us at [email protected]. We may need to verify your identity before processing your request.

6. Cookies and Tracking Technologies

We use cookies to personalize your experience and analyze usage. You may manage cookies through your browser settings, although some functionalities may be affected if cookies are disabled.

7. Data Security

We implement technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. This includes encryption, access controls, and secure data storage.

8. International Transfers

If you are located outside the United States, please note that your personal data may be transferred to and processed in the U.S. or other jurisdictions. We take steps to ensure that adequate protections are in place for any international transfers of your data, including compliance with applicable data protection laws.

9. Children’s Privacy

Our Platform is not intended for use by individuals under the age of 16. We do not knowingly collect personal data from children. If we become aware that a child has provided us with personal data, we will delete such information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. If we make significant changes, we will notify you via email or a prominent notice on the Platform.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Alkkmia Inc.
Address: 1111B S Governors Ave, STE 23503
Dover, DE 19904
Email: [email protected]